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Dec 24, 2012 1:05am EST
can be put on the table. one is i have come slowly but fiscal cliff, because i think it will actually drive government toward thinking in transformative ways, which really needs to be done. we have wrung all the inefficiencies about government by -- a certain school of management. we need to recognize that it is not going to come from or be driven from the federal level. citizens have more interaction with local government and state federal government. with the federal government are extremely limited. so i think we need to turn some of these things around and focus more on high-value applications. force did a wonderful job -- what do citizens want from the government? where would they want to see applications made available to them? citizens -- to the extent they're satisfied with government at all, they are satisfied more with their e- there are things that we can build on, the trust been one of -- is one of the most critical issues. >> yes, one of the things citizens want is speed. i ordered something the other day online and was at my house in two days. compare that with a federal agency where i was required to fax them a form, eight weeks go by, the deadline is missed,
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